Frequently Asked Questions (FAQ)

ZMobiles Shop Questions

Q: What Payment Methods Does ZMobiles Offer?
ZMobiles make your shopping more convenient. You can pay online via a Debit Visa Card or Mastercard and can also pay Cash on delivery.

Q: How will ZMobiles deliver my device?
ZMobiles has its riders in Pakistan. When you have done the online procedure for the specific device, it will be delivered to your given address by our riders.

Q: What products does ZMobiles offer?
ZMobiles mainly offers used tech gadgets and smart devices. Every smart device is procured from a certified & reliable seller. You can easily shop for some of the best and most affordable devices from ZMobiles.

Q: What is ZMobiles?
ZMobiles is an online store for all sorts of mobile phones, accessories, and other smart devices. You provide pre-owned or used smart devices at some of the best prices. You can visit our website for all kinds of devices at some of the lowest prices in Pakistan.

Q: Does ZMobiles have a physical store?
Yes have a physical store by ZMobiles. 

Q: Can I return the device to ZMobiles?
ZMobiles cares for all of its customers. If a customer finds any faults in the device that weren’t previously mentioned or discussed, they can return it to ZMobiles. We offer a 14-day return warranty for customers’ peace of mind.

Q: How many charges does ZMobiles take for delivery?
Shipping is free. Order hassle-free and enjoy free delivery. Plus, ZMobiles delivers products all over Pakistan.

Q: Does ZMobiles sell used mobile phones?
Yes! You can get amazing models for all mobile phone brands. As we deal with many brands (like Samsung, Oppo, Huawei, Apple, etc.), the best and most affordable smartphones are added to our stock every month.

Customer Support Question

Q: What is the response time at ZMobiles?
ZMobiles is always here to help you throughout the day. There are various means of contacting us, and the response time can differ. For people who contact us via call, we are available 24/7, and for chat, we’re also available 24/7. The response time for people who contact through email is a bit longer because it can be within 24 hours. 

Q: How can I stay updated on ZMobiles’s promotions and discounts?
If you want to know about any kind of upcoming promotions and discounts, then you can check our social media platforms. 

Q: Does ZMobiles provide phones in every/ budget price range?
Yes! ZMobiles sells all sorts of devices at multiple price points. If you want to buy a smart device in a specific price range, then you can use the price filter, which is visible on the left-hand side of all categories. We make sure that you get a mobile phone in a budget-friendly price range. 

Q: How can I complain to ZMobiles?

There are 2 main ways to contact us. Our phone number is the easiest and quickest method for contacting us. If you want to make a call, then dial +92 324 4945826. Another method of contacting us is via email. The email address to contact is info@zmobile.com.pk.

Q: Why is ZMobiles the best used mobile phone seller in Pakistan?
ZMobiles presents an extensive range of devices in used condition, ranging from As New to Fair. We only procure devices from certified vendors, so you only get the best of the best. Plus, we make sure that you get the best mobile phone price in Pakistan.

Q: Can I trust ZMobiles?
ZMobiles is one of the biggest smart device sellers in Pakistan. Not only that, but we’re also one of the most trusted sellers as well. We also have a presence on multiple social media platforms. Furthermore, we also get endorsements from some of the biggest celebrities in Pakistan. 

Q: Does ZMobiles ship overseas?
Unfortunately, ZMobiles doesn’t ship products overseas.